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Guiding Principles:

In connection with your transaction, Rochester Motor Cars may acquire information about you as described in this notice, which we handle as stated in this notice.

We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc This personal information is collected and used by Rochester Motor Cars staff for the purpose of facilitating a relationship or business transaction.

Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Rochester Motor Cars does not sell, rent or disclose e-mail addresses to other organizations.

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Our goal at Rochester Motor Cars is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. It is our mission to exceed our customers and employees expectations and maintain their loyalty for a lifetime The Rochester Ford philosophy is based on five areas that, we believe, are critical to business success. Those areas are Customer Enthusiasm, Employee Satisfaction, Financial Performance, Market Effectiveness, and Ongoing Improvement. Our philosophy holds that all are of equal importance. However, in any planning or decision making process, CUSTOMER ENTHUSIASM will always carry the most weight.

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